Many teams think they have a knowledge problem. The reality? They have an access problem.
Information already exists—it’s in documents, onboarding guides, internal policies, and past conversations. The real challenge isn’t creating knowledge; it’s finding it quickly when it matters.
Why Searching Slows Teams Down
In Slack-driven teams, searching often feels slower than asking a teammate directly. Instead of digging through documents or message history, people interrupt others because it feels faster. Over time, this behavior becomes the norm—and quietly slows teams down.
Switching between chat tools, documents, and search results fragments focus. Work stalls. Microsoft research shows that frequent tool switching and searching increases cognitive load and reduces efficiency.
This friction is exactly what we aimed to remove.
Meet SMORT: Answers Where You Work
SMORT brings answers directly into Slack. Instead of forcing people to search, SMORT responds to questions using trusted internal knowledge. No switching tools. No digging through files. Just fast, reliable answers.
By reducing the effort required to find information, SMORT keeps teams moving. People get answers instantly, stay focused, and make decisions faster.
The Impact on Teams
Fast access to information doesn’t just save time—it:
- Reduces frustration
- Improves collaboration
- Accelerates decision-making
If your team spends more time searching for answers than using them, SMORT can help. It’s built to remove friction and deliver information where teams already work.
Stop searching. Start doing. See how much faster your team can move with SMORT.